Event caterer gains clarity with 2,000+ events per year

Interview with:

Emanuel Fritz

Chief Digital Officer

In this case study, we spoke with Emanuel Fritz from Käfer Party Service about the improvements they have achieved since introducing timeBuzzer and what tips he has for implementing it in larger teams and companies.

What do you do, and why do you track your time?

Käfer Party Service is one of the world’s leading event caterers. As a full-service provider with an extensive international network, we organize around 2,000 events every year and cater for approximately 200,000 guests. Our goal is to create exceptional events that set new standards.

Whether it’s private or corporate events, weddings, or smaller celebrations in and around Munich, we develop the right concept for every occasion and bring our clients’ visions to life with passion, charm, and enthusiasm. Quality, innovation, and customer satisfaction are always at the center of what we do.

Planning and delivering an event involves many creative working hours from our employees, from the first client meeting all the way to the execution of the event on site. For efficient staff planning and a high-quality customer experience, good time management and cost transparency are essential. This is exactly where we use timeBuzzer.

What has improved since using timeBuzzer?

With timeBuzzer, we have found a solution for the first time that supports us in tracking project and event time without requiring additional administrative effort or cumbersome time records on paper or in spreadsheets. The tool gives us the transparency we need, along with valuable insights into cost and resource development.

Thanks to the fast and easy reporting, events can be invoiced more quickly and future projects can be planned more efficiently.

What tips do you have for others getting started with timeBuzzer?

1. Introduce the tool step by step

We introduced timeBuzzer in two phases. First, a pilot group tested the tool, provided valuable feedback for the rollout communication, and then supported the company-wide rollout as internal multipliers. After the successful pilot phase, we were able to introduce the tool across the entire company.

2. Hardware increases acceptance

The physical buzzers immediately created enthusiasm. Employees were motivated to “buzz” their time in a playful way. This made it easy to get started and encouraged regular use.

3. Mobile app for easy tracking on site

The combination with the mobile apps allows us to track time easily outside the office and directly at events, which convinced everyone right away.

Interesting?

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