In this case study, we spoke with Maor Naim, the owner of a website and app development agency about the improvements they’ve achieved since introducing timeBuzzer — and what advice they have for others.

What do you do, and why do you track your time?

I run a website and app development agency with a team of 3. Since most of our work is billed based on the time invested, accurate time tracking is essential. It helps us invoice fairly, stay profitable, and provide complete transparency for our clients.

What has improved since using timeBuzzer?

Honestly, everything has changed. We now collect every penny we’re owed without losing track of a single billable hour.

In the past, we often gave clients “free gifts” without realizing it. Small tasks went untracked and quietly turned into lost revenue. Since introducing timeBuzzer into our workflow, that no longer happens. We now track everything.

Only at the end of the month, if we choose to, we can intentionally offer a discount by adjusting the final invoice instead of unknowingly giving away billable time.

Our income is now much more predictable, and my clients benefit from complete transparency. Thanks to our integration with the timeBuzzer API, they can see exactly what we worked on, when we worked on it, and how much time we spent.

What tips do you have for others getting started with timeBuzzer?

1. Use it consistently. You can always decide to give a discount later. But remembering exactly what you worked on, when, and for how long is almost impossible without a proper system.

2. Be transparent with your clients. Tell your customers that you use timeBuzzer. This immediately builds trust and shows that you value time and document your work professionally.

3. Take it one step further. Connect to the timeBuzzer API and let your clients view detailed time logs. When they can see exactly what you did and when, it creates a level of trust that’s difficult to achieve in any other way.